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Cyber Monday means big bucks for local business

9:50 PM, Nov 26, 2012   |    comments
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For those hoping to snag big deals this holiday without big lines, Cyber Monday may be their shopping date of choice.

But with many Black Friday deals available all weekend long on the internet- are companies seeing the same kind of numbers?

Smoky Mountain Knife Works in Sevierville says they're keeping Cyber Monday traditional by only offering the big discounts online and seeing big results.

For Vice President Tyler Pipes every Cyber Monday brings a challenge.

"Every year we try to top ourselves," says Pipes."Internet sales typically make up about 20-30% of our business."

The store welcomed customers to Monday, but he says they're keeping online deals online.

"You know what our formula is tried and true. It it's not broke don't fix it," says Pipes.

Inside their Dandrige distribution center employees already coming off a big holiday weekend are working hard to get 4,500 new orders out the door that piled up over Saturday and Sunday.

"I do between 100 and 120 packages a day," says Tony Spencer, whose responsible for packaging online and telephone orders. "It's nonstop. Constantly."

He says he likes this time of year because it means staying busy.

"I actually look forward to coming to work," says Spencer.

They have so many orders during the holidays UPS keeps a trailer stationed at the center.

But there won't be any internet shopping for Spencer this holiday season.

"I just like to see what I'm buying," says Spencer.

But he'll help his customers bring home gifts with a little extra edge this holiday season.

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